Privacy Policy

Last updated: December 4, 2025

This Privacy Policy describes how Nulqesa ("we," "us," or "our") collects, uses, stores, and shares information about you when you access or use our website at nulqesa.com and any related services, features, or content we offer (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you provide when you register for an account, complete a quiz or assignment, submit a form, or contact us. This may include:

Full name and display name
Email address
Password (stored in hashed form)
Payment and billing details (processed by third-party payment providers)
Messages, feedback, and support requests you send to us
Responses to quizzes, tests, and interactive learning activities

1.2 Information Collected Automatically

When you use the Service, we automatically collect certain technical and behavioral data, including:

IP address and approximate geographic location
Browser type, version, and language settings
Device type and operating system
Pages visited, features used, and time spent on the Service
Referring URLs and exit pages
Session identifiers and interaction logs
Cookies and similar tracking technologies (see Section 5)

1.3 Information from Third Parties

We may receive information about you from third-party services if you choose to connect them to your account, such as authentication providers or payment processors. We only receive information necessary for the purposes described in this policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

To create and manage your account and authenticate your identity
To deliver the Service, including quizzes, assignments, and learning content
To track your progress, generate scores, and provide instant feedback
To process payments and manage subscriptions or purchases
To send you service-related communications, such as confirmations and notifications
To send promotional or educational communications where you have given consent
To analyze usage patterns and improve the performance and features of the Service
To detect, investigate, and prevent fraudulent or unauthorized activity
To comply with legal obligations and enforce our terms

3. Legal Bases for Processing

We process your personal information on the following legal grounds:

Contract performance: Processing necessary to provide the Service you have requested
Legitimate interests: Processing necessary for our operational, security, and analytical purposes, where these interests are not overridden by your rights
Consent: Where you have given explicit consent, such as for marketing communications
Legal obligation: Where processing is required to comply with applicable law

4. How We Share Your Information

4.1 Service Providers

We share information with trusted third-party vendors who assist us in operating the Service. These include hosting providers, payment processors, analytics services, email delivery platforms, and customer support tools. These parties are contractually bound to use your information only as directed by us and in accordance with this policy.

4.2 Business Transfers

If we are involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a materially different privacy policy.

4.3 Legal Requirements

We may disclose your information if we believe in good faith that disclosure is necessary to comply with a legal obligation, protect the rights or safety of any person, prevent fraud or abuse, or respond to a lawful request from public authorities.

4.4 Aggregated and Anonymized Data

We may share aggregated or de-identified data that cannot reasonably be used to identify you. This data may be used for research, benchmarking, or promotional purposes.

4.5 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to operate and improve the Service. These technologies help us remember your preferences, maintain your session, measure usage, and deliver relevant content.

5.1 Types of Cookies We Use

Type	Purpose
Essential	Required for the Service to function, including authentication and security
Functional	Remember your preferences and settings across sessions
Analytics	Collect aggregated data on how users interact with the Service
Marketing	Used with your consent to deliver relevant promotional content

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We also retain data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we delete or anonymize it using secure procedures.

If you request deletion of your account, we will delete or anonymize your personal information within a reasonable period, except where retention is required by law or legitimate business necessity.

7. Data Security

We implement technical and organizational measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, regular security assessments, and staff training.

No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to legal limitations
Portability: Request a structured, machine-readable copy of your data
Restriction: Request that we limit how we process your information in certain circumstances
Objection: Object to processing based on legitimate interests or for direct marketing
Withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at contact@nulqesa.com. We will respond within a reasonable timeframe and may need to verify your identity before fulfilling your request.

9. Children's Privacy

The Service is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information without verified parental consent, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us at contact@nulqesa.com.

10. Third-Party Links and Services

The Service may contain links to third-party websites or integrate with external platforms. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you access through or in connection with the Service.

11. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your jurisdiction. Where required, we implement appropriate safeguards, such as standard contractual clauses or equivalent mechanisms, to ensure your information receives adequate protection.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on the Service. Your continued use of the Service after changes take effect constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company: Nulqesa
Email: contact@nulqesa.com
Phone: +972 8-672-7029
Address: WeWork, King Georges 20, Jerusalem, 9242201, Israel
Website: nulqesa.com